Hotel Management

HEAD OF STUDY PROGRAM

Dr. NENI KURNIAWATI, S.S.,M.Hum.
0686.11.2003.311

WELCOMING SPEECH

Welcome to Hotel Management Department of Dian Nuswantoro University.

Pertaining to the growth of hospitality industry, human resource in hotel industry becomes one of the main necessities. As cited from National Statistics Agency's website, the demand of human resource is always higher than the supply.

To fulfill the demand, Udinus is committed to produce human resources in hotel industry. Udinus has prepared the curriculum of Hotel Management Department through a thorough preparation. In addition, Udinus also works hand-in-hand with hotel experts to increase the learning quality of the department. Moreover, the cooperation with many international-level hotels is held to facilitate students to experience on-the-job training at the highest level. 

Thus, do not hesitate to join us. Udinus is confident that the students of Hotel Management will be the winners in ASEAN Economic Community (MEA) era, because Hotel Management Department is "A Place to Nurture Professionalism"

 

Head of Hotel Management
Dr. Neni Kurniawati S.S.,M.Hum.

INFORMATION AND ANNOUNCEMENT

Academic Information
Announcement of Study Program
Academic Calendar
Informasi Tugas Akhir
Informasi Kerja Praktek
Informasi Kemahasiswaan

VISION

Becoming an Excellent Department of Hotel Management  based on Information and Communication Technology and Entrepreneurship

MISSION

1. To carry out education in the field of hotel management by upholding morality, entrpreneurship, and nationality spirit

2. To conduct research to develop science and to solve problems in the field of hotel management

3. To implement community service in the field of hotel management

4. To carry out cooperations with various institutions and offices related to tourism


ACCREDITATION

  1. Developing Hospitality Management Study Program to meet the global needs that results in graduates with professionalism and religiously reverent to the Almighty God.
  2. Providing services on education, teaching, knowledge development of Hospitality Management through research activities for the prospective graduates of Applied Hospitality Management.
  3. Applying the principles of Hospitality Management, entrepreneurship spirit, mastery of Information and Communication Technology and foreign languages, especially English, Japanese, and Mandarin that Hospitality Management Study Program may become an Excellent Study Center.
  4. Developing the profesionalisme of human resources which enables them to dedicate themselves for the society, especially on Hospitality Management.

 

Front Office Manager, Housekeeping Manager, F&B Manager, Public Relation Manager, Customer Service Manager, Cruiseship Manager, Accounting Manager, Human Resource Manager, Marketing Manager, Guest Relation Officer, dlsb.

Year 1: Front Line Assistant

Year 2: Consultant

Year 3: Supervisor

Year 4: Manager

ACTIVITIES

Program Pemberdayaan Masyarakat Desa (P2MD) - 2022

Juara 2 EPHICS - Creative Proposal - 2022

Lolos Magang Internasional - 2022

LECTURER

No Name NIDN Current Education Position
1 STEFANIA AGLYN MARCHELA, S.Tr.ParUniversitas Dian NuswantoroLaboran
2 DEDI JOKO PURNOMO, M.Kom.0605097302Universitas Dian NuswantoroAsisten Ahli
3 ANDI HALLANG LEWA, S.S., M.M0605127302Universitas Dian NuswantoroAsisten Ahli
4 IZZA ULUMUDDIN AHMAD ASSHOFI, S.E., M.MPar.0622128903Asisten Ahli
5 SYAIFUL ADE SEPTEMURYANTORO, S.Pi., M.Si0630098402Asisten Ahli
6Dra. EMIK RAHAYU, M.Par0627096901Lektor
7 CINDY CITYA DIMA, SE, M.MPar0619058704Lektor
8 HENI KRISNATALIA, S.S., M.MParTenaga Pengajar

COURSE

Course Code Course Name T/P SKS Smt Syllabus RPKPS
C13.01201 BASIC FINANCE MANAGEMENT T 2 1 Ada Ada
C13.01401 FINANCE MANAGEMENT T 2 3 Ada Ada
C13.01501 PATISSERIE P 2 2 Ada Ada
C13.02101 TOURISM AND HOSPITALITY MANAGEMENT INFORMATION SYSTEM P 2 3 Ada Ada
C13.02102 INTRODUCTION TO MEETING, INCENTIVE, CONVENTION, AND EXHIBITION T 2 1 Ada Ada
C13.02103 INTRODUCTION TO HEALTH, SAFETY AND RISK T 2 1 Ada Ada
C13.02104 INTRODUCTION TO TOURISM AND HOSPITALITY INDUSTRY T 2 1 Ada Ada
C13.02301 INTRODUCTION TO INFORMATION TECHNOLOGY T 2 3 Ada Ada
C13.03101 GENERAL CASHIER T 2 1 Ada Ada
C13.03102 GENERAL ENGLISH FOR HOSPITALITY AND TOURISM P 2 1 Ada Ada
C13.03401 GENERAL MANDARIN FOR HOSPITALITY AND TOURISM P 2 2 Ada Ada
C13.03402 GENERAL JAPANESE FOR HOSPITALITY AND TOURISM P 2 3 Ada Ada
C13.04101 FRONT OFFICE P 2 1 Ada Ada
C13.04201 FRONT DESK PRACTICE P 4 4 Ada Ada
C13.04202 CONCIERGE PRACTICE P 4 4 Ada Ada
C13.04203 ONE STOP SERVICE PRACTICE P 4 4 Ada Ada
C13.04301 FRONT OFFICE SUPERVISORY P 2 2 Ada Ada
C13.04401 FRONT OFFICE MANAGEMENT T 2 3 Ada Ada
C13.04501 FRONT OFFICE SUPERVISORY PRACTICE P 4 7 Ada Ada
C13.04502 BELL CAPTAIN PRACTICE P 4 7 Ada Ada
C13.04503 RESERVATION P 4 7 Ada Ada
C13.04601 JOB ASSESSMENT AND CERTIFICATION P 2 6 Ada Ada
C13.04602 REVENUE MANAGEMENT T 2 5 Ada Ada
C13.04603 LEGAL ISSUES IN TOURISM AND HOSPITALITY T 2 5 Ada Ada
C13.05201 ROOM PRACTICE P 4 4 Ada Ada
C13.05202 PUBLIC AREA PRACTICE P 4 4 Ada Ada
C13.05203 LAUNDRY PRACTICE P 4 4 Ada Ada
C13.05301 HOUSEKEEPING SUPERVISORY P 2 2 Ada Ada
C13.05401 HOUSEKEEPING MANAGEMENT T 2 3 Ada Ada
C13.05501 ORDER TAKING AND HOUSEKEEPING ADMINISTRATION P 4 7 Ada Ada
C13.05502 HOUSEKEEPING ROOM SUPERVISORY P 4 7 Ada Ada
C13.05503 PUBLIC AREA SUPERVISORY P 4 7 Ada Ada
C13.05601 ROOM DIVISION MANAGEMENT T 2 5 Ada Ada
C13.06101 FOOD AND BEVERAGE P 2 1 Ada Ada
C13.06201 BAR OPERATION PRACTICE P 4 4 Ada Ada
C13.06202 RESTAURANT OPERATION PRACTICE P 4 4 Ada Ada
C13.06203 BANQUET P 4 4 Ada Ada
C13.06301 FOOD AND BEVERAGE SUPERVISORY P 2 2 Ada Ada
C13.06302 FOOD HYGIENE AND SANITATION T 2 2 Ada Ada
C13.06401 FOOD AND BEVERAGE MANAGEMENT T 2 3 Ada Ada
C13.06501 FOOD AND BEVERAGE COORDINATOR P 4 7 Ada Ada
C13.06502 BANQUET COORDINATOR P 4 7 Ada Ada
C13.06503 BAR CAPTAIN PRACTICE P 4 7 Ada Ada
C13.06701 FOODPRENEURSHIP T 2 6 Ada Ada
C13.06702 BARISTA AND BARTENDER ASSESSMENT P 2 2 Ada Ada
C13.07201 REPORT ON BASIC JOB TRAINING P 4 4 Ada Ada
C13.07202 REPORT SEMINAR ON BASIC JOB TRAINING P 4 4 Ada Ada
C13.07501 REPORT ON SUPERVISORY JOB TRAINING P 4 7 Ada Ada
C13.07502 REPORT SEMINAR ON SUPERVISORY JOB TRAINING P 4 7 Ada Ada
C13.08601 TOEIC P 2 3 Ada Ada
C13.09302 PROFESIONAL ENGLISH FOR HOTEL OPERATION P 2 2 Ada Ada
C13.09401 INTRODUCTION TO HOTEL INFORMATION SYSTEM P 2 2 Ada Ada
C13.10301 STATISTICS T 2 2 Ada Ada
C13.10401 GUEST RELATION OFFICER PRACTICE P 2 3 Ada Ada
C13.10402 SALES AND MARKETING MANAGEMENT T 2 3 Ada Ada
C13.10403 HUMAN RESOURCE MANAGEMENT T 2 3 Ada Ada
C13.12601 CROSS CULTURAL UNDERSTANDING T 2 2 Ada Ada
C13.13801 FINAL PROJECT T 6 8 Ada Ada
C13.14606 General French for Tourism and Hospitality T 2 1 Ada Ada
N201701 Bahasa Indonesia T 2 5 Ada Ada
N201702 Bahasa Inggris T 2 6 Ada Ada
N201705 PENDIDIKAN AGAMA T 2 6 Ada Ada
N2017051 PENDIDIKAN AGAMA ISLAM T 2 6 Ada Ada
N2017052 PENDIDIKAN AGAMA KATOLIK T 2 6 Ada Ada
N2017053 PENDIDIKAN AGAMA KRISTEN T 2 6 Ada Ada
N2017054 PENDIDIKAN AGAMA BUDHA T 2 6 Ada Ada
N2017055 PENDIDIKAN AGAMA HINDU T 2 6 Ada Ada
N2017056 PENDIDIKAN AGAMA KONG HU CHU T 2 6 Ada Ada
N201706 PENDIDIKAN KEWARGANEGARAAN T 2 6 Ada Ada
N201707 PENDIDIKAN PANCASILA T 2 5 Ada Ada
U201701 Dasar Kewirausahaan T 2 3 Ada Ada
U201704 PENGANTAR TEKNOLOGI INFORMASI T 2 1 Ada Ada

STUDENT'S RESEARCH

No Graduate’s Name Research Title Graduation Abstract
1 SAFIRA TIARA SUKMA Standar Operasional Prosedur Kegiatan Perjamuan pada Divisi Banquet di Salah Satu Hotel Bintang Lima di Solo pada Masa Pandemi 72 Abstrak
2 AYALA ANDRA KRISTANTI PENERAPAN TOTAL QUALITY MANAGEMENT ROOM ATTENDANT HOUSEKEEPING DEPARTMENT DI HOTEL KURA KURA RESORT KARIMUN JAWA 72 Abstrak
3 YURONIA JELENA Peranan Food and Beverage Administration pada Kelancaran Operasional Kitchen Section di Hotel Ciputra Semarang 72 Abstrak
4 RANADHYA MARIF PARAMITA Profesionalisme Resepsionis dalam Proses Check In dan Check Out Selama Pandemi COVID-19 di Hotel Grandhika Pemuda Semarang 72 Abstrak
5 NADYA AZALIA PENERAPAN BAURAN PROMOSI PADA MASA PANDEMI COVID-19 DI HOTEL TRIIZZ SEMARANG 72 Abstrak
6 AR RUUM MAULANASARI UPAYA PENINGKATAN KUALITAS PELAYANAN FRONT OFFICE DI HOTEL GRASIA SEMARANG 72 Abstrak
7 YOHANES BAPTISTA ARDY PUTRA PURNAMA PRATAMA Peranan Linen Attendant terhadap Penyediaan Linen Supplies di Hotel Pandanaran Semarang 72 Abstrak
8 MATAHARI LANANG PANGGULU PERANAN RECEIVING SECTION DALAM KELANCARAN PENCATATAN DATA BARANG MASUK DAN KELUAR DI HOTEL R-GINA PEMALANG 72 Abstrak
9 PRASASTYA ANDHIKA RAHMADANI Prosedur Penyimpanan Bahan Makanan di Kitchen Butcher Novotel Hotel Semarang 72 Abstrak
10 MARCELLINO SUSILO KUSUMADJAJA Peranan Food Photography dan Food Stylist Pada Pemasaran di Namma Cafe 72 Abstrak
11 RATIH DWIJAYANTI PENGGUNAAN TEPUNG TAPIOKA SEBAGAI SUBSTITUSI TEPUNG TERIGU PADA ALMOND COOKIES 72 Abstrak
12 HUAN KURNIAWAN BUDI UPAYA PENINGKATAN LAYANAN BAGIAN FRONT OFFICE BERDASARKAN GUEST COMMENTS DIHOTEL GRANDHIKA PEMUDA SEMARANG 72 Abstrak
13 ANGGUN NELA AGUSTIN Upaya Waiter dan Waitress Meningkatkan Manajemen Waktu dalam Taking Order di Oopen Restaurant Ibis Bandung Trans Studio Hotel 72 Abstrak
14 AL HAYDAR LAXMANA YUDHA Upaya Penerapan Hygiene dan Sanitasi di Area Kitchen Hotel Pandanaran Simpang Lima Semarang 72 Abstrak
15 YOSUA ADIANTO ARIFIN USAHA DEPARTEMEN HOUSEKEEPING DALAM MENINGKATKAN KEBERSIHAN KAMAR DAN SELURUH AREA HOTEL CHANTI SEMARANG 72 Abstrak
16 DWI SEPTI WULANDARI Peranan Head of Department dalam Meningkatkan Kualitas Kerja Karyawan Housekeeping di Kura-Kura Resort Karimun Jawa 72 Abstrak
17 LARAS PUTRI SWASTATRI UPAYA DEPARTEMEN FOOD AND BEVERAGE HOTEL TRIIZZ SEMARANG DALAM MEMBERIKAN KUALITAS LAYANAN SELAMA MASA PANDEMI COVID-19 72 Abstrak
18 TJOE, NICHOLAS KRISTANTO UPAYA MENJAGA STABILITAS BIAYA DEPARTMENT KEUANGAN DI HOTEL CHANTI SEMARANG PADA MASA PANDEMI COVID 19 72 Abstrak
19 ANEKHE MILKA SUPRIYONO Upaya Order Taker pada Housekeeping Departement dalam Meningkatkan Kebersihan Kamar di Grasia Hotel and Convention Semarang 72 Abstrak
20 MUHAMMAD FAHRUR FIRZA Kinerja Housekeeping Department dalam Kebijakan New Normal pada Patra Semarang Hotel & Convention 72 Abstrak
21 RUTH JYOS VLEN NASUTION Analisis Faktor-Faktor Yang Mempengaruhi Loyalitas Karyawan di Cordela Hotel Cirebon 72 Abstrak
22 HILMAN YOSEP Kemampuan Komunikasi Dalam Upaya Meningkatkan Kualitas Pelayanan Serta Kepuasan Pelanggan Di Front Office Department AllStay Hotel Semarang 72 Abstrak
23 SALMA SANIDYA PERANAN ADMINISTRASI DALAM OPERASIONAL FOOD AND BEVERAGE PRODUCT DEPARTMENT DI HOTEL 71 Abstrak
24 RIZNA NUR AINI Sistem Pelatihan Daring Di Hotel Holiday Inn Express Semarang Simpang Lima 70 Abstrak
25 GUSTU WIRANATHA PENERAPAN CAPTAIN ORDER TERHADAP KEMUDAHAN KINERJA KARYAWAN DI RESTORAN KAPOLAGHA HOTEL GRANDHIKA PEMUDA SEMARANG 70 Abstrak
26 MEIDINA WAHYUNING TYAS TRANSISI KOMUNIKASI FORMAL DAN INFORMAL BEO (BANQUET EVENT ORDER) DARI KONVENSIONAL KE ONLINE TERHADAP KINERJA SALES AND MARKETING DI HOTEL MERCURE GRAND MIRAMA SURABAYA 70 Abstrak
27 CHAIRUNNISSA NUR PRAMESTHI RAHAYU Potensi Public Relations Dalam Bauran Pemasaran pada Hotel Grand Tjokro Yogyakarta 70 Abstrak
28 TIRSYA VEGA CASALINDRA LARASATI Upaya Peningkatan Kualitas Pelayanan Room Service Hotel The Patra Bali Resort and Villa`s 70 Abstrak
29 MUHAMMAD RESKY YUSUF PERANAN TIM HUBUNGAN MASYARAKAT DALAM PROMOSI PRODUK DI HOTEL GRANDHIKA PEMUDA SEMARANG 70 Abstrak
30 NUR ULFAH NABILA Pelaksanaan Program Training untuk Meningkatkan Produktivitas Karyawan F&B Product Di Hotel Ciputra Semarang 70 Abstrak
31 ANGGITA AYU LARASATI Upaya-Upaya Personal Selling dalam Menciptakan Customer Loyalty 70 Abstrak
32 TITIS SETYANINGRUM Strategi Komunikasi Online Dan Offline Sales Dan Marketing Dalam Promosi Meeting Room Di Hotel Ciputra Semarang 70 Abstrak
33 APRILINA DYAH AYU WIJAYANTI Strategi Finance Department Khususnya Purchasing Dalam Menangani Complaint Vendor di Hotel 70 Abstrak
34 BONG SETIANA Peranan Account Receivable Dalam Penagihan Invoice Tak Tertagih di Hotel Louis Kienne Pemuda Semarang 70 Abstrak
35 ENGELICA SERLI YUSNIA Evaluasi Standard Operational Procedure dan Pengendalian Sistem Persediaan Barang dibagian Purchasing 70 Abstrak
36 VHALERIA SHANDYA PUTRI PENERAPAN BAURAN PROMOSI SALES MARKETING DI HOTEL GRAND TJOKRO YOGYAKARTA 70 Abstrak
37 IBNU FARIS TSALIS ANHARI PERAN INCOME AUDITOR DALAM PENGECEKAN REVENUE PADA HOTEL THE WUJIL RESORT & CONVENTION 70 Abstrak
38 AGUNG DWI KURNIAWAN UPAYA PENYEDIAAN BARANG DAILY MARKET LIST (DML) DAN STOCK STORE GUNA KELANGSUNGAN OPERASIONAL HOTEL GRANDHIKA PEMUDA SEMARANG 70 Abstrak

LECTURER'S RESEARCH

No Research title Chief of the Research Year
1 PENGEMBANGAN POTENSI EKOWISATA MELALUI PEMBERDAYAAN MASYARAKAT DESA WISATA CANDIREJO BOROBUDUR JAWA TENGAH  SYAIFUL ADE SEPTEMURYANTORO 2020
2 NGULIK ( MASAKAN DAN JAJANAN KHAS SEMARANGAN) MELALUI BLOG & VLOG STORYTELLING MIMI LAN MINTUNO PADA WISATA MINAT KHUSUS DI KOTA SEMARANG  CINDY CITYA DIMA 2020
3 IbM Guru Bimbingan Konseling SMA/SMK Swasta Semarang ANDI HALLANG LEWA 2010
4 I-Arrive of IHG Academy DEAN LEBERT 2008

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